Android Frustrations: Samsung Mail Client

I’m under the impression that everybody who reviewed the Samsung Galaxy S I9000 and gave it big praise (even as an iPhone contender) has not really used the device for more than two minutes. There are so many annoyances and glitches that must not happen to well-designed user-friendly devices.

The Samsung mail client

Samsung has put their own email client with IMAP/POP3 support on the phone. And I’ve never used an email client with so many fundamental flaws:

  • it considers all mail it has not read itself to be unread on IMAP. (Yes, IMAP!)
  • you cannot copy text from received emails (!!!)
  • it does not support threading
  • folders are shown as an horizontal bar at the top. This is not helpful if you have 50+ folders
    • oh, and you cannot move/copy mails to folders anyway
  • the “new mail” notification does not show subjects, only number of mails received
  • responding to mail does a fullquote and puts the text to the top; and no, there’s no way to do it another way

And I forgot, it looks really ugly.

Fortunately there’s K9Mail on the Android market that does most of these things better. But for an out-of-the-box experience (how many people exactly will be spending time looking for alternative clients) this is really bad. You can do better, Samsung.

Samsung's Mail app

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